Reimagining Find Care: How AI is Powering the Modern Healthcare Journey

Reimagining Find Care: How AI is Powering the Modern Healthcare Journey

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Choosing a provider is one of the most critical — and personal — decisions in healthcare. But when digital tools make that process difficult, patients walk away. 1 in 5 consumers abandon providers due to poor digital experiences and 41% are willing to switch for something better.

Join Coveo and Perficient to learn how healthcare leaders like St. Luke’s Health System use AI-powered search, recommendations, and personalization to enhance patient experiences, drive engagement, and accelerate growth.

We’ll also explore how to:

Create intuitive digital pathways to the right provider or service
Surface relevant answers and content based on real-time intent
Boost patient acquisition, satisfaction, and trust through intelligent digital touchpoints

Hear directly from digital healthcare experts on what it takes to compete — and win — in a patient-first digital era.

Whether you’re tackling patient leakage, search abandonment, or low portal engagement, you’ll leave this session with an understanding that outcomes-driven Find Care is grounded in strategy. It’s more than technology.