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Face-to-face medication history interviews during the patient intake process in Covenant HealthCare’s emergency department (ED) were eliminated at the start of the pandemic in 2020. Four years later, the Michigan health system is still using Fuzion by DrFirst's medication history and clinical-grade AI to gather and normalize comprehensive data—including essential prescription instructions (sigs)—from multiple sources and import the data directly into its Epic electronic health record (EHR) system. 



Since DrFirst’s patented AI technology clinically and safely infers incomplete and missing prescription details and directions to reduce the risk of medication errors, Covenant has improved patient safety and outcomes and increased staff productivity.

Discover how DrFirst has helped Covenant:

  • Achieve 93% sig accuracy, saving 1,430 staff hours by reducing manual data entry and confirmation processes
  • Reduce medication history errors by 89%
  • Save $309,000 on labor costs for additional ED pharmacy staff


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