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According to research by the American Hospital Association, growing after-hours workloads and administrative tasks are leading contributors to clinician burnout. ServiceNow's generative artificial intelligence (GenAI) streamlines workflows to help healthcare organizations (HCOs) address these concerns and leverage their existing EMR systems to improve experiences for patients and staff. This ServiceNow article presents the highlights of ServiceNow's HIMSS24 presentation, “Elevating Decision-Making Through GenAI.”

Discover how ServiceNow's GenAI benefits HCOs by:

Reducing administrative workloads to give clinicians more time with patients
Speeding up case summarization and recommending process improvements
Simplifying tasks like coordinating surgery schedules and matching home health workers' skill sets to patients' needs