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The Oklahoma State Department of Health Family Support and Prevention Service (OSDH FSPS)’s Maternal, Infant & Early Childhood Home Visiting (MIECHV) programs serve about 1,300 clients across the state. Prior to implementing Bonterra Impact Management, FSPS used paper forms and Excel spreadsheets to collect client data, which made onboarding clients, tracking compliance and running reports a challenge.

This case study details how Bonterra Impact Management has helped FSPS simplify its processes and empower frontline workers through greater access to data, leading the agency to become a leader in the public health sector.

Learn how Bonterra Impact Management enabled OSDH FSPS to:

Respond to families’ needs within 24 hours and easily make referrals through Impact Management’s referral feature
House all client information in the same system for seamless and simple reporting so staff can see trends in the data and take ownership of their work
Automate Medicaid billing and integrate records with the NFP system so nurses only need to enter clients’ data once