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Executive leaders increasingly see AI as a digital technology investment that provides significant competitive advantages. However, an enterprise-wide digital platform approach is needed for AI tools to bring gains in productivity, experience and revenue. This report from IDC and ServiceNow explains how businesses with digital platforms in place are leveraging the latest AI technologies for both bottom-line and top-line growth.

Learn more about:

Trends in digital platform implementation and barriers to adoption
How digital business leaders are developing and driving AI-first strategies
The 5 important actions leaders should take to decide which digital platform can help them effectively deploy AI