MaineGeneral Health’s blueprint for AI scribe success

MaineGeneral Health’s blueprint for AI scribe success

Scale care and patient loyalty, not admin, with a trusted AI partner

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When MaineGeneral Health (MGH), one of Maine’s largest health systems, wanted to reduce clinicians’ documentation burden, it partnered with Heidi. Although the rollout was only offered to a few staff at first, more doctors asked to join, with 95% reporting that they wished to keep using Heidi after the initial implementation. Discover how Heidi’s AI scribe is improving MGH’s documentation and billing, as well as strengthening patient-provider relationships, in this Heidi impact assessment.

Learn how Heidi is helping MGH:

Reduce clinicians’ administrative workload by accelerating generation of notes and ancillary documents
mprove clinicians’ in-room presence and patient rapport by minimizing keyboard time
Save nearly 2 hours a day, or increase appointment capacity by 2-4 per day, per clinician