How one imaging center went from reactive to resilient

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North Star Diagnostic Imaging, a leading North Texas provider, had to send its expert imaging technologists between sites to physically perform scans; unpredictable staffing often led to increased costs and rescheduled appointments. North Star partnered with Philips to implement Philips Radiology Operations Command Center, a remote hub that enables experienced technologists to remotely support sites across North Star’s network and coach new technologists. Read about how Philips has enabled North Star to improve care access and address staffing challenges in this case study.

Learn how Philips helped North Star:

Add one extra scan per hour
Reduce rescans and callback
Provide hands-on training for less experienced technologists