Secure healthcare helpdesks with a Verified Trust approach

Secure healthcare helpdesks with a Verified Trust approach

Enhance your cybersecurity with low-friction, self-service capabilities

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Healthcare organizations are increasingly being targeted by social engineering attacks that bypass perimeter-based security by exploiting IT support channels. Modernizing an organization’s identity and access management (IAM) with a Verified Trust approach that continuously validates users’ identity even along self-service workflows can help prevent this type of breach. This Ping Identity and Accenture paper offers insights from experts on how the Verified Trust model unifies identity security, identity fraud and identity assurance while supporting an optimal user experience.

Learn about:

Methods cyber attackers use to target contact centers and helpdesks
How the Verified Trust model improves on the traditional authentication-only approach to identity
The role of digital wallets and verifiable credentials in healthcare contact centers