The Helpdesk Under Attack: Social Engineering, Emerging Threat Actors, and How Healthcare Can Defend the Frontline

The Helpdesk Under Attack: Social Engineering, Emerging Threat Actors, and How Healthcare Can Defend the Frontline

On-Demand Webinar

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Emerging threat actors have redefined the attack surface—and are targeting your helpdesk. Through social engineering, impersonation, and MFA fatigue tactics, they’re bypassing perimeter defenses and are using support channels as the first step toward infiltration, lateral movement, and ransomware deployment.

Join experts from Ping Identity and Accenture for a focused, on-demand, session on how attackers are exploiting healthcare helpdesks—and how to stop them.

During this on-demand session, subject-matter experts will discuss:

The anatomy of helpdesk-based intrusions, from initial impersonation to system-level access
Why Zero Trust principles are essential for modern helpdesk security
How to integrate dynamic identity proofing, behavioral analytics, and step-up controls into frontline user journeys
The power of Decentralized Identity for helpdesk recovery flows and more