Keep patients informed, educated and connected with AI

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Leverage AI to develop stronger patient relationships.

While businesses in other industries are deploying AI to improve consumer experiences, McKinsey and Harvard research shows that many healthcare organizations (HCOs) are reluctant to adopt AI partly because of distrust in the technology. As healthcare continues to transition to value-based care models, patient relationship management (PRM) is essential for improving patient outcomes and bringing financial benefits for HCOs, and AI will become a powerful tool in meeting these goals. This eBook explains how omnichannel, AI-driven virtual assistance supports long-term, meaningful patient relationships.

Discover how AI enables HCOs to:

Enable patients with self-service capabilities such as scheduling, prescription refills, and more
Give patients 24/7 access to critical information
Reduce call volumes to give staff more time for higher-value tasks and remedy staff burnout